Home News The original gods” official apologized for the “login and payment anomaly” problem

The original gods” official apologized for the “login and payment anomaly” problem

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The latest official note from ProtoGod indicates that the payment issue has been fixed as of 2022/07/13 12:40. Items that are not available will be reissued to travelers’ accounts within 24 hours at most.

Note that players who use iOS to recharge will need to cancel payment by clicking on any item in the “In-game Paramount Menu – Mall – Condense Crystals” screen in order to receive the reissued item properly. Travelers who use other terminals to recharge do not need to perform additional operations.

At the same time, the “Original God” official apologized for the inconvenience caused by the problem to the players, said it will compensate 120 original stones, will be issued within 12 hours of the corresponding compensation.

This morning, Mihalyu “original God” version 2.8 “Midsummer! Phantom Night? Fantasia!” officially launched. After the release of the new version, some users found that the game has abnormal login and payment problems.

In this regard, the official statement of “Original God” said that on July 13 from 11:00, due to network fluctuations, some players encountered login failure and failed to get the normal purchase of goods after the completion of the recharge problem.

The announcement states that the login failure issue was fixed at 11:50 on 2022/07/13, while payment-related issues are still being fixed.

The official of “Original God” said that it will notify through in-game announcement and community announcement as soon as the payment issue is fixed. After the repair, the goods that were not properly obtained will be sent to the traveler’s account one after another within a maximum of 24 hours. At the same time, “The Original God” official will announce the corresponding compensation in the follow-up announcement.

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