Yesterday in Sichuan G93 Chengdu-Chongqing ring highway Le Ya section Leshan to Ya’an direction 864 kilometers of an ideal ONE fire accident, the fire was extinguished after only the frame left, the vehicle damage is serious, the accident passengers injured have been sent to the hospital. In response to the accident, RISO customer service has responded.
According to the new economy, the ideal car customer service response said, “you are talking about a car fire in Sichuan, the company attaches great importance to this matter, after the incident (the company) immediately set up an investigation team, is investigating the cause of the fire is the owner of the personal or model shortcomings, the results will be announced after the investigation is clear, you wait patiently again. “
For the owner and the ideal ONE owners whether there is a relevant compensation policy, customer service said that “the sudden occurrence of special circumstances, the company is investigating, to confirm the cause of the individual or (vehicle), the matter has not been investigated clearly, so we (customer service) has not received the relevant treatment, if the problem arises because of auto parts, the company will have to bear of.”
For the cause of the vehicle fire, high-speed traffic police department said it is under further investigation, there is no clear conclusion.
On August 1, Ideal announced that 10,422 Ideal ONEs were delivered in July, an increase of 21.3% year-on-year; since the 2019 launch, the cumulative delivery of Ideal ONEs has reached 194913 units, and Ideal also announced yesterday that the second 100,000 Ideal ONEs rolled off the assembly line at Ideal’s Changzhou base.
