Xpeng Auto this morning’s official announcement, due to the southern region of the recent typhoons, rainstorms accidents, the natural disasters affected by the Xpeng car owners to launch the six care services are as follows:
- Rescue without worry: If the vehicle is trapped in the city water or fails caused of the inability to drive, the official can provide 7 * 24 24-hour free roadside rescue service.
- Detection: If the vehicle is involved in water for a long time under extreme weather or the depth of water involved exceeds the wheel, the official will arrange a free inspection of the three electric systems and water-related parts.
- Worry-free maintenance: If the vehicle is damaged by extreme weather and needs to be reported to the insurance, the official will provide 1V1 specialized accompaniment to help quickly complete the insurance claims and repairs.
- Worry-free Warranty: The replacement parts of the vehicle affected by extreme weather will continue to be covered by the vehicle warranty while enjoying the parts warranty, whichever is the longer of the two warranty periods.
- Worry-free cleaning: If the vehicle needs to be repaired due to water immersion caused by extreme weather, the official government will provide free full-vehicle disinfection service after the repair is completed.
- Worry-free home charging: If the owner’s Xiaopeng charging pile is involved in water due to extreme weather, the official provides free door-to-door cable inspection and reinforcement, circuit safety testing and home charging pile cleaning services.
It is worth mentioning that this is the second time Xpeng-affected users launched care services, Xpeng in early August this year the typhoon “Dusu Rui” affected owners launched five care services, this time for typhoon Anemone This time for the typhoon Haikui affected owners, on the basis of the new home charging pile detection, cleaning and other services.
