Apple’s third-generation Apple TV 4K users have been giving feedback on the Reddit community, MacRumors forums, Apple’s official support forums, Twitter and other social media outlets that the Siri Remote has connectivity issues and users need to restart the remote/set-top box for a temporary fix.
Foreign technology media MacRumors analyzed the user feedback on these connectivity issues and found that they were caused by Bluetooth connectivity failures, even when the Siri Remote and Apple TV 4K were very close together.
Some users have reported intermittent disconnections with the Siri Remote, and the current temporary solution is to re-pair or restart the remote, or unplug the Apple TV’s power cord and plug it back in to reconnect in order to solve the problem.
It is important to note that these issues do not occur when users try to control Apple TV 4K using the Remote app on the iPhone or using the TV remote via HDMI-CEC. This suggests that the failure is indeed the result of a Bluetooth issue between the Remote and Apple TV 4K.
It is unclear what is causing the issue, but there are indications that users are experiencing it after upgrading to the tvOS 16.2 update.
