Samsung’s Galaxy S23 series flagship phones have been on sale for a while, and some Galaxy S23 series users are now reporting that they are facing Wi-Fi-related issues.
Some Galaxy S23 series devices display a “Not Connected to the Internet” message even though they are connected to a Wi-Fi router with an active Internet connection. The issue affects the Galaxy S23 Ultra, but the Galaxy S23 and Galaxy S23+ do not appear to be affected by the issue. The issue reportedly occurs on phones connected to Wi-Fi 6 networks. Even after disabling the option to switch to mobile data in the Smart Wi-Fi section, the problem persists.
The only way to solve this problem is to turn off Wi-Fi and then turn it on again. It is reported that Samsung is working on this issue, which may be resolved in the next software update. Since all three devices in the lineup use the same Wi-Fi chip and processor, and only the Galaxy S23 Ultra is facing this issue, it could be software related.
If you have the same problem with your Galaxy S23 series smartphone, you can connect it to a Wi-Fi 5 network to see if the problem still exists. Hope Samsung fixes this issue soon.
