Recently, Google released some new Pixel products, and also exposed some problems. Some Pixel Buds Pro wireless earphone users have found that the “Hey Google” feature doesn’t work due to an Assistant language bug.
Some users were prompted with a “Hey Google” disabled warning after connecting the Pixel Buds Pro headset. “Voice Match is disabled because the device does not currently support the selected Assistant language,” Google said. The suggested solution is “Select supported languages in Assistant language settings”, with links to those preferences.
But these users did not change their language (there are individual reports that it has been set to US, UK and Australian English) to trigger the bug. Hotword detection continues to work on their other Pixel (phone and watch) devices.
The Google Assistant on the Pixel Buds Pro can still use “touch and press” gestures, but this may prevent at least one headset from using active noise control. Navigate to the Pixel Buds app > Touch controls > Customize touch and hold to set it up.
Many Pixel Buds Pro users were affected. Some users have pointed to a recent Google Apps update as the cause of the bug, which hopefully can be fixed with a server-side update.
