Salesforce, the world’s largest CRM software provider, launched a $250 million (currently about 1.74 billion CNY) venture capital investment fund on Tuesday, targeting generative artificial intelligence startups, according to the Wall Street Journal.
Salesforce says it’s targeting startups that are developing ChatGPT-like technology that can be used with its business software applications.
In addition, Salesforce announced on the same day that it will integrate artificial intelligence technology in the new version of the software, providing functions such as answering customer questions and writing marketing emails. The new product is called Einstein GPT and uses artificial intelligence technology from OpenAI, the developer of ChatGPT.
“We’re still in the very early days, but we’re seeing large language models transforming many disciplines,” Clara Shih, CEO of Salesforce’s “Service Cloud” business, said earlier this week.
The financial report shows that Salesforce’s total revenue in the fourth quarter of the fiscal year 2023 was 8.384 billion US dollars (currently about 58.353 billion CNY), a year-on-year increase of 14%, excluding the impact of exchange rate changes, it was a year-on-year increase of 17%.
