Nikon released the “Notice to Dear Nikon Z 8 Users” yesterday, confirming that under certain circumstances, the camera strap hole may become loose, which can seriously separate the camera body.
After Nikon’s investigation, it was found that this issue may occur when the Z 8 camera strap hole is subjected to strong shocks or sustained heavy loads. The official has confirmed the serial number of the Z 8 digital mirrorless camera that may have this problem. Users who have purchased this camera can go to Nikon’s official website and enter the product serial number to confirm whether their Z 8 is in this issue.
Nikon stated that regardless of whether it is within the warranty period, Nikon will repair the customer’s target product free of charge and bear the round-trip freight. Please consult the service hotline of the Nikon customer support center or consult the Nikon after-sales service network before sending.