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Microsoft promises Windows 11 follow-up “Moment” update will fix Remote Desktop app freezing issue

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Win11 Version 22H2 was officially released a few months ago, introducing many noteworthy improvements. Microsoft also promised to bring more new features to 22H2 users through the “Moment” update.

In addition to the new features, Microsoft also promises to fix an existing issue in Win11 22H2 in a future update: when connecting through the Remote Desktop gateway or Remote Desktop Connection Broker, the Windows Remote Desktop application (Windows Remote Desktop) would stop responding.

Microsoft says the problem does not affect home users very much. Microsoft acknowledges that the problem occurs mainly during the “Load Virtual Machine” or “Configure Remote Connection” steps, and can occur regardless of what operating system version is installed on the remote computer. In some cases, users will receive a “Your Remote Desktop Services session has ended” alert.

If you receive the above error message, you can terminate the task from the Task Manager. You can also resolve this issue by configuring a special Group Policy. Microsoft recommends that this Group Policy change should be reinstated after an update is released to fix the issue.

Note that configuring a special group policy will disable UDP (User Datagram Protocol) for all remote desktop connections made from the device. You may also experience poor performance of remote desktop sessions after making changes to the group policy.

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