Microsoft’s official website recently updated the Surface return policy, users can enjoy 60 days of return service for Surface devices purchased on the official website.
Microsoft’s official website that the 60-day extended return terms only apply to orders successfully ordered and paid for Surface host products (excluding the Surface Certified Refurbished series, Surface Business Edition) during the promotional period.
The 60-day period starts from the date the item is signed for, and the promotional period is from on March 31, 2023, to May 6, 2023.
Note that Microsoft Surface / Xbox consoles and Microsoft first-party accessories are not eligible for the 60-day extended return period, and can only be returned or exchanged within 30 natural days of receipt.
