Many people who want to buy the Ideal ONE, recently also found that the Ideal ONE began a big price reduction promotion, some stores of the cash discount after stacking gifts, insurance reductions, the amount can even reach 20,000, 30,000 yuan. And this also makes the ideal ONE old owners can not accept.
September 3, according to the black cat complaint platform, the ideal car has recently been the owners of the collective complaints, complaints for “the existence of deceptive sales problems.
Ideal car suddenly reduced the price by the collective complaints! Owners: this is deception demand compensation 20,000
According to the owner’s complaint, the owner ordered the ideal ONE in June and July this year, specifically asked the sales, the ideal official website customer service, will there be a new model, the answer is a unified caliber, clearly said that there will be no new models in the short term, there is also the next three quarters of things, and to ensure that the national uniform price, there is no price reduction.
But more than two months after the car, that is, September 1, 2022, the ideal car company announced that the ideal one car will be upgraded and discontinued, and discount 20,000 yuan sales.
All kinds of behavior, there are deception, concealment, false propaganda and other problems to me, causing my loss. I now make 3 demands: 1) refund the 20,000 yuan discount; 2) provide a lifetime warranty to ensure the follow-up maintenance of the vehicle after the discontinuation of production; 3) reserve my right to replace the new vehicle.
The owner also said that he delivered the deposit in June 2022, repeatedly asked the sales staff whether the new model or another model immediately, the sales answer did not.
The owner then bought the car and picked up the car in July, and now just after a month, the ideal official price reduction for the ideal one car he bought (price reduction of more than 20,000 yuan) and the official announcement of discontinuation, while out of the replacement model L8, which is a deception of consumers.
In addition, there are owners summarized the rights of 4 key information.
- price reduction, which affects the price of used cars and damages the interests of owners.
2, discontinued, after-sales repair costs significantly increased, both in time and money.
3, brand trust, ideal this wave hurt the trust of the country, requiring ideal companies to give an explanation.
4, the request for compensation 20,000 cash.
It is worth mentioning that for the ideal ONE discount and the discontinuation of production, the first electric network reports that the staff of the ideal car direct store confirmed that there is a discount, and in addition to the September discount of 20,000 yuan, there are other benefits, the total cash discount can reach 35,000 yuan.
On September 1 this year, when RISO announced the delivery volume in August, it also revealed that RISO L8 would be released in November this year, and “delivery will start in the same month of release”. Some people analyzed that the discontinuation of the Ideal ONE was also to make way for the upcoming L8.
Li Xiang, the founder of RISO, has also said, “Those who are waiting for the L8 should not buy the ONE.” At present, there is no official response from Ideal Auto to the owners’ collective complaints.