HP recently launched a firmware update for the HP OfficeJet Pro 9020e all-in-one printer series. Users reported that the printer had a blue screen after installation, and the error code was “83C0000B”, which indicated a firmware problem.
The netizen “ClareR3185” posted a post on the HP support forum 4 days ago and the content is as follows:
Product: HP OfficeJet Pro 9022e All-in-One Printer
Hi, My printer is offline with a blue screen and error code 83C0000B. I've read other posts and tried resetting, to no avail.
Can someone provide instructions for a semi-full reset? Thank you so much.Later, netizens Idontknow84, ScottRita, NicS__, etc. all reported the above-mentioned problems. After an Australian user contacted the HP official, the reply was that HP was investigating this matter.
