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AI chatbots make online scam, warns UK consumer group

According to the latest findings released by the British consumer organization Which? on Friday local time, criminals will use AI chatbots such as ChatGPT and Bard to create more convincing scams, posing a threat to the public. And the above chatbot lacks effective defence measures.

According to reports, local consumers usually notice that the English grammar and spelling used in fraudulent text messages and emails are often poor, and this has long been an important method for identifying fraudulent content. However, with the advent of chatbots based on generative AI, bad actors can now easily overcome this hurdle.

Consumer organization Which? first asked ChatGPT to create a phishing email from PayPal via GPT 3.5. ChatGPT refused and said it was “unable to help.” When the researchers removed the “phishing” description, ChatGPT could also not help.

So the researchers made a request to “tell the recipient that someone was logged into their PayPal account.” ChatGPT agreed and generated a professional-looking email titled “Important Security Notice – In your Unusual activity detected on PayPal account.”

Additionally, Which?’s researchers asked ChatGPT and Bard to create lost package text messages, and both companies generated “compelling” text content and suggested inserting “redelivery” or “redeliver package” into the text message. link, criminals can then use this link to direct the victim to a malicious website.

Which?’s survey is no accident – it was released to coincide with the UK AI Summit, where government, industry and researchers will come together to tackle the dangers of increasingly intelligent artificial intelligence.

Image source Pexels

Commenting on the survey, Which? Director of Policy and Advocacy Rocio Concha summed it up this way:

 Our investigation clearly illustrates how this new technology is making it easier for criminals to defraud people. The (UK) government’s upcoming AI summit must consider how to protect people from harm occurring in the here and now, rather than focusing solely on the long-term risks of cutting-edge AI.

British Prime Minister Sunak announced plans to establish the world’s first AI security institute and hold an AI security summit on November 1-2. The summit will bring together AI companies, governments, civil society and experts in related fields from around the world to discuss how to reduce the risks posed by AI through international coordinated action.

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James Lopezhttps://www.techgoing.com
James Lopez joined Techgoing as Senior News Editor in 2022. He's been a tech blogger since before the word was invented, and will never log off.

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